One thing people are cautious about is ordering things online, the main reason is fear of getting scammed. This in turn affects legitimate business.
How To Ensure You Appear Legit To Your Customers
Tip 1
Provide contacts za biz yako ndio client aweza kureach out. Make sure hiyo contact iko active and unaaccept calls na kurespond to any question client anaeza uliza.
A contact can be either your phone number, email ama hata links to your website kama ukonayo.
Tip 2
Show reviews from your clients. Kama kuna watu washawahi buy or kupata any service from your biz unaeza washow wakureview, wa-leave comments about experience walipata interacting with your biz, hii inasaidia msee new na potential client kujua kumbe watu wanatrust biz yako.
Hizi reviews zinaeza kuwa comments on social media.
Tip 3
Invest in good quality photos and videos. Peris anatushow kama wewe ni hairstylist unaeza uliza client wako kwama unaeza piga picha ya the hair and use it kupromote services zako online.
Pia unafaa kuwa cautious usionyeshe uso ya client kama hataki. So potential client akiona ukona more of this watajua enyewe this is a legitimate business.
Pia pro tip anatushow ni kama utaulizwa swali kama brainds ni type gani, uko located wapi, how long does it take to do the hair, Peris anatushow its advisable to reply to all comments.
Tip 4
Offer return policy. If you sell electronics offer policies ambazo watu wanaeza reach out kwako kama a product is not working as expected.
In business kitu inaeza fail and its okay, potential client akiona unapeana options za kurudisha goods inaboost confidence yake kumake a purchase na wewe.
Tip 5
Offer pay on delivery services. Watu huogopa kutuma pesa then product inakosa kukuja. Lakini as a business unafaa kuwa cautious usitume product na ukose kuwa paid.
Share kama kuna any tip Peris amemiss unafeel inafaa kuwa featured. Hizi tips ni za kukusaidia ndio biz yako isionekane kama ni scam yet unatry your level best ku manouver this digital space.
Peris pia amefanya video ya how to market your business online check it out hapa: How To Market Your Biz Using a Video.