How To Set Up Your Whatsapp Business Account In Kenya

You’ve probably seen your friends advertising their businesses on WhatsApp status, but it can get a bit boring when they post the same thing over and over again.

Eventually, you might end up muting or even blocking them. But there’s a better way—WhatsApp Business.

Want David to demonstrate this for you?Click here ku-check out hii video.

Unlike the regular WhatsApp, this app is designed specifically for businesses, and you can easily download it from the Play Store or Apple Store. Once downloaded, follow these simple steps to set up your business and start making your sales.

1. Fill in Your Business Details

Anza kwa ku-set up biz profile. Hii ina-include ku-enter biz name, phone number, a brief description of what you offer, email address, and website ka-uko nayo. Hii step ni crucial juu inashow potential customers wewe ni nani na what services ama products una provide.

2. Set Up Your Products or Services

Ukitumia Business Tools feature, fungua catalog halafu post zile products ama services una-offer, ikiwa complete na name, price, na description. Hii usaidia customers kucheck kwa urahisi chenye una-sell, kuweza ku-add items kwa their cart na ku-purchase directly from WhatsApp. WhatsApp wame-promise ku-introduce WhatsApp Pay in the future, yenye ina-allow customers kulipa directly kupitia the app. Additionally, unaeza create links ama QR codes na ku-share kwa your social media platforms, making it easy for clients ku-click na kuwa directed kwa your WhatsApp Business.

3. Set Up Automated Customer Support Messages

WhatsApp Business inaku-allows ku-set up automated messages ya ku-respond to clients ile time uko-unavailable. Kwa mfano, customer aki ku-contact for the first time, wana-receive a welcome message like, “Welcome to Viatu Safi! How can I assist you today?” Kama biz iko closed, wata-get a message such as, “We’re currently closed for the holidays but will get back to you as soon as we reopen.” Hizi automated messages usaidia ku- keep your clients engaged na ku-prevent wao ku-feel ignored, ensuring hau-lose potential sales.

4. Post Your Products on Status

Usisahu ku-keep your customers entertained na kuwa updated by regularly posting products zako on WhatsApp status. Regular updates ya stock ita-maintain your online presence na kukusaida ku-reach a larger audience, ensuring you don’t miss out on free advertising na potential clients.