As a business try to stick to quality service at all times and in times when u can't deliver, inform your business clients At Becraft Business Solutionswe stick to delivery of your bundles or airtime at the shortest time possible and when we fail we make it up to you...
Example a customer paid for bundles today at 6:33 am Due to technical issues we couldn't confirm the payment 2 hrs later the confirmation comes in What we do We reverse to you the amount you had paid and buy for you bundles of the same amount free
How do u handle such issues in your business?
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