Comrades let's pick from where we left .The next question is .... 4. WHERE DO YOU SEE YOURSELF IN FIVE YEARS?

The employer wants to know whether you are ambitious or you’re the kind of a person who secures a job and then you forget about yourself. Answer the question by stating how you intend to further your studies and grow professionally as you strive to meet your employer’s goals.

(It is important to tie your goals to your employer's goals because no employer would be willing to hire and invest in a rookie who will leave their organization in a year or less after they have invested in training the individual).

"In five years, I see myself working as a customer care manager, leading a team of customer care representatives and helping to ensure that our customers have the best possible experience. I am also interested in developing my training skills and becoming a mentor to new customer care representatives.

I believe that my skills and experience in customer care, as well as my passion for helping others, make me a good fit for this role. I am also a quick learner and I am eager to take on new challenges. I am confident that I can achieve my goals and become a valuable asset to your team." #ikokazi