Connect with Your Customers through Mobile Messaging
Mobile messaging is scary effective. Not only do 98% of mobile messages get read – 90% of them get read within 3 seconds of being sent.
It also provides customers with a personal feel to their communication with your business. Customers are more likely to shop with a business who they can message with directly.
Mobile messaging can be a useful tool for:
-
Marketing Engage with customers by sharing new promotions, pictures of products, and other content.
-
Customer omer service Communicate with customers directly to offer real human connection and answer their specific questions.
-
Selling Give customers the opportunity to actually tell you what they want and place an order with you.
The messaging platforms your customers use often depend on the area they live in, the types of phones they have, and more. Find the platforms that are most popular with your audience and make sure you’re on them.
You might want to get a phone number and phone dedicated to your business, as opposed to just using your personal number and device. This will help you keep things organized in both your business and your personal life.