Dear hustlers and business people, Let’s normalize trusting our customers juu hii tabia ya:

🗣️ “Niambie umeeka pesa, nione message” 🫠 Yet I’ve already paid!

Imagine sending fare, then being asked for a screenshot of the fare, the road you used, and a selfie with the driver 😅

Truth is, customers hate being treated like they’re trying to con you—especially after they’ve supported your business.

✅ If your payment system isn’t confirming instantly, communicate clearly. ✅ If you must double-check, do it respectfully. ✅ Above all, don’t make them feel like suspects in your shop.

Let’s protect the bag, but also protect vibes. Customer frustration is more expensive than fraud. 😤📉

#CustomerCare101 #BusinessEtiquette #WekaScreenshotKwaRohoSafii 😅💼