
Here are some lesson learnt along the way time was doing mtush. Unaeza add more.
Start small. Dont see other successful people out there and put all you saving in this business. You need to grow slowly so that you understand you customer need and to build loyal customers. I would advice you start by selecting from people who open bales and with time, you will get the taste of your customers right. You can then graduate to first camera and later in to opening bales. It's not an instant hit. People love unique wear. However, you wont make a kill on your first stock. The margins are good in this business if you understand your customers. You can be in this business for several months before you break even. However, once you do that, you will never look back.
Get trusted suppliers. Gikomba is in Nairobi. We know Nairobi is christened Nairobery. They will steal from you if you dont do your homework well. Get someone to hold your hand. When you get the right supplier, you dont even need to go to Gikomba if you do bales. Just call and send or they send a delivery guy to you. For those doing selection, you surely need to go there.
Display. We love nice looking kibanda, shop or boutique. There guys who iron your cloths for a small fee in Gikomba. If you open bales in a shop or in the house, select a few and iron them for display. They will atleast attract customers to your shop. Alternatively, which is what most people do, get dammies/mannequin. They give the dresses shape and form.
Customer service.
Give the best. Smile more, be approachable.
We live in kenya and we know everything is negotiable. Be flexible with your pricing. Normalize saying thank you, welcome and giving genuine compliments when the fit your dress.
Keep records. Always keep record on what you sell and other expenses. Rent, electricity, data for marketing online among other. This will help you know if you are running at a loss or making progress. Finally, for those starting, just know, you can have Grace and your biz pick up and be able to support all your expenses. It can also take months to break even. Dont give up, we were there and we made it.
Happy sellling and #Tujijenge wasee