Hi everyone, my name is Serah Wangari Kinyanjui and my most important tool as a sales person in a hardware is a pen. Sounds simple but without this important simple tool can make a lot of my work stop. With walk in client or customers efficiency is key from writing list to writing invoices to writing receipts. To stock taking and recording items. Without this tool my pen I am directed and we don't want that in hustling nation we get that money and zero delay alright. So my most important tool in my profession is a pen I even buy my own to keep for myslef not share it with anyone that's how bad it gets