I usually maintain eye contact with my customers,this is because eye contact shows confidence and sincerity to your customers. It helps in building trust and also helps establish a connection with the customer. I smile with the customer : smiling creates a positive impression since it shows you're interested.it also helps in strengthening the bond between customers and I. It's makes customers to feel comfortable to interact with you. I use appropriate open gesture :This is where use my hands to show the customers the products they are interested with,thus I avoid crossing my arms because it can create barrier between the two parties. I also avoid fidgeting as it convey a nervousness to my customers. I use appropriate facial expressions when servicing my customers.This is because your facial expressions should match the tone of the conversation. Nakuanga na expressions mzuri kwa macustomers wangu ndio waweze kuwa free na mm kila time wanakuja kubuy vitu.