
Kwa sales si tu kitu unasema; it's how you say it. In fact, kitu inamatter sana ni venye unakuwaperceived. Mi hutumia hivi body language kumake sales; 1.Eye Contact- Make eye contact with your prospects and clients throughout the sales interaction, and make sure your facial expression is calm and relaxed. This will allow them to feel relaxed and trust you but by maintaining eye contact you can tell what the prospect is thinking. 2.Facial Expressions- When you talk, make sure your lips are relaxed (not gritting), and you have a slight smile. That will show you are positive about the information you are giving, and you're pleased to be able to share your experience and knowledge with the prospect. 3.The Arms And Torso- The way you hold your arms and torso can reveal a lot about what you are thinking. Crossing your arms is a sign of defensiveness. If you cross your arms naturally, avoid this temptation by placing your hands on your lap while you listen. Lean forward slightly and focus on active listening. If you have the nervous habit of clicking your pen or tapping your toes, put away the pen and cross your legs at the ankle.Your body language tells the prospect that you're impatient, agitated or bored 4. The Legs- Do not tap your toes, do not constantly cross and uncross your legs, and do all that you can to make your prospect forget you have legs during the time you're talking. 5.Be Aware Of Your Body Language During A Sales Interaction



