Mimi naitwa Githinji. I am a Motion Graphics Designer. Venye mi u communicate na clients wangu, huwa natumia this three main ways.

1. I always say hello, and how was your day. It is very important to know how they have been doing.

2. I always ask them how I can be of assistance. And then I listen carefully, paying attention to their emotions.

3. I always do my best to make them smile.

In this way, you are connected to your clients and you speak the same language.

#communicationtips