Motivation I need to keep learning, know myself, help others and see good in bad Communication:to be a good listener, control stress, always be positive , don't be emotional to the customer, know what your customer needs Work from inside your heart love what you are doing until you become prefessional Solve problem and making a good decision and don't make decisions when you are sad Keeping records is very important you can go through and know how your biz is doing Always think big make more connection do research mentor someone to see the fruit of yourself always