
The business impact of a missed call.. especially for small business owner.
You are missing out on the opportunity to grow your business. If you miss a first call from a potential new client , it will be more difficult to get a second chance. It is easier for a caller to simply dial one of your competitors.
Everytime the phone rings , you must consider the lifetime value of the Customer , rather than just a one-off conversation or order.
The Cost of Missed calls.
1.)Potential sales. 2.)Customer dissatisfaction. 3.)Looks unprofessional. 4.)Negative reputation

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