How leonard Started His Data Entry Biz
Leonard Rimo runs a data entry and cyber services business at Ruiru Business Park, where he offers cyber and document-related services to individuals and small businesses.
His work includes data entry, file transfers within systems such as NAV, document processing, and general cyber services.
The hustle serves the daily needs of people who require fast, accurate, and reliable digital services.
Data Entry Jobs in Kenya
In Kenya, common data entry tasks include typing and formatting documents, entering customer or sales records into Excel or Google Sheets, updating databases, uploading product details for online shops, filling online government and company forms, data cleaning and verification, transcription of audio to text, updating inventory records, invoice and receipt entry, CRM data updates, and transferring files between systems such as NAV, eCitizen-related platforms, and internal company systems.
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According to Leonard, the work is not physically tiresome but requires accuracy, concentration, and the right equipment.
While he currently runs the cyber, he notes that he still lacks key tools such as printers and laptops, which would improve efficiency and service delivery.
Leonard says the idea to start the hustle was inspired by his previous employment.
He worked at a cyber in town for two years, where he gained hands-on experience and practical skills in data entry, systems, and customer service.
That period shaped his confidence and prepared him to run his own operation. His daily motivation comes from serving people and building a business that can grow over time.
The hustle was started using personal savings.
Leonard saved money while employed and used that capital to open his own cyber. Although the starting capital was not that much, it was enough to get the business running.
Initial customers came from close friends, neighbours, and people within the surrounding area.
Word of mouth played a major role, with customers recommending his services to others.
The location itself also helped, as many people around the business park regularly need cyber and data-related services.
Challenges in Online Data Entry work
Customer retention is driven by good communication, quality service, and a welcoming working environment.
Leonard emphasizes treating customers well, offering reliable services, and maintaining a friendly attitude.
These efforts have helped build trust and repeat business.
What stands out most for Leonard is the opportunity to interact with different people and learn new ideas every day.
Working with tools like Excel and NAV systems has expanded his skills while also generating steady income.
However, the hustle faces challenges. Power outages remain a major issue, as most services depend entirely on electricity.
Limited access to proper equipment also affects productivity.
Since joining MESH, Leonard says his knowledge base, exposure, and mindset has changed and he hopes to expand his network, to get more clients and opportunities.
For aspiring MESHers, Leonard says: stay focused, remain determined, learn the habit of saving, and always be goal-oriented.