Joan's journey from employee to Salon biz Owner
Joan Chepkorir, a young entrepreneur, runs a small business doing cosmetics and hair services.
She believes a salon business is a good business because there is always demand for hair and beauty services.
People need haircuts, styling, braids, and makeup for everyday life and special events like weddings, parties, and functions.
The work is flexible, and you can start small, offering services from home or mobile setups.
Joan says, “I can do it anywhere,” which makes it easy to reach more clients and adapt to changes in the market.
A salon business also allows you to build long-term relationships with clients, which strengthens your reputation and ensures steady work.
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Is a Salon Business Profitable?
A salon business can be profitable if you provide quality services and satisfy your clients.
Joan explains that her clients keep coming back because she does a good job and provides excellent service.
Repeat customers are the main source of income, and satisfied clients often recommend her to others, which helps grow the business.
Joan started with Kes 100,000, saved while employed and supported by friends and neighbors, she was able to buy basic tools and products and start earning.
Over time, as she gained more skills and clients, her income became more stable.
Profitability in this business depends on good planning, quality service, and understanding your clients’ needs.
Joan’s journey began when she identified the need for cosmetic and hair services in her area.
Her first customers were mainly friends and neighbours, who trusted her skills.
Word of mouth helped her gain more clients over time.
She emphasizes that quality work keeps customers coming back.
Joan enjoys her work because it gives her a steady income and she can work flexibly.
She has learned valuable skills and enjoys making clients feel confident and happy.
However, the business comes with challenges, including debts and managing client expectations.
Despite these hurdles, Joan remains determined and continues to improve her skills.
Joining MESH has helped Joan improve her working language, confidence, and business knowledge.
She has learned better ways to manage her hustle, expand her network, and connect with more clients.
Her advice to other MESHers is, “Jitume kazi Ni kazi.”