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What is CRB and How to Get Out of it in 2 Simple Ways

Visual text of what is CRB alongside a frustrated lady

Have you ever applied for a loan, only to be told, “Sorry, you’re listed on CRB”?

It’s frustrating, right? Don’t stress—Otachi has got you covered. Here’s a simple breakdown of how you can clean up your credit record and unlock new financial opportunities in just two steps.

Prefer watching this as a video? Check it out here.

What is CRB, and How Did You Get Listed?

The Credit Reference Bureau (CRB) ukuwa a system yenye ina-track your borrowing history. Lenders u’share your repayment behaviours kwa CRB—kama unalipa on time, default, ama uko na outstanding loans.

So, how do you end up listed?

1️⃣ Defaulted loans: Uli-borrow na haukulipa back on time.

2️⃣ Forgotten loans: Ulichukua loan na ukalost track of it.

3️⃣ Too many loans: Uko na loan mob zenye hauko consistence on repayment

4️⃣ Late repayments: Kumiss deadlines ata kama uta lipa baadaye.

Hizi issues u-make lenders wakuone kama a high-risk borrower, yenye inaeza lead to loan rejections ama kupata very high interest rates in the future.

Step 1: Check If You’re Listed

Kabla ya anything else, unafaa ku-confirm your CRB status. Here’s how:

Metropol:

• Tumia the USSD code *433# kwa simu yako, register, na follow hizo simple steps ku-get your report.

• Alternatively, unaeza download the Metropol app, register your details, na check online.

TransUnion:

• Tuma an SMS to 21272 ikiwa na your full name and ID number. Uta-receive further instructions vile uta-access your credit report.

• Unaeza pia tumia the TransUnion app ama ku-visit their physical office if needed.

Cost ya ku-check your status ina ranges between KSh 50–200.

Step 2: Clearing Your CRB Status

Kama utajipa ukuwa listed kwa CRB, here’s how to fix it:

• Clear Outstanding Debts. Lipa all pending loans. Once done, unaeza request a clearance certificate ku-confirm kama ume settle kila kitu. Hii certificate ukuja at an extra cost.

• Dispute Incorrect Information. Kama uko listed due to an error, file a dispute na the CRB. Wao wata-investigate, na kama uko right, they’ll update records zako.

• Wait It Out. Negative listings ukaa on record for a maximum of five years. After hii period, your name itakuwa cleared automatically if no further issues arise.

Why Clearing Your CRB Status Matters

A clean record ina increases chances zako za loan approval, ku-secures lower interest rates, na pia ku-unlocks new financial opportunities.

Usi-let a bad CRB record ku-hold you back from achieving your goals. Take control of your financial health today— kwa kufuatilia hizi two simple steps

Ku-learn more kuhusu CRB NA Loans check hizi links below.

1️⃣ 5 Signs That You're Ready f...

2️⃣ Kenya’s Credit Reference Bu...

3️⃣ 8 smart things unafaa kufa....

Kupata loan app poa kausaidia bizz yako naku tranform it ni poa.

Accessing the right financing is important for small business owners in Kenya looking to kickstart or grow their ventures.